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Have a question, feedback, or need help with something? We read every message and aim to respond within 24 hours.
Response time
Within 24 hours
Weekdays. Weekend queries are handled Monday.
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Frequently asked questions
I did not receive my credits after payment.
Check your email for a Razorpay confirmation. If credits are still missing after 15 minutes, email support@careerinsurance.online with your transaction ID.
Can I get a refund on unused credits?
Unused credits may be refunded if requested within 7 days of purchase and 48 hours of non-use. See our Refunds & Cancellations page.
Is there a phone number I can call?
We are a small team and handle all support via email. This lets us investigate thoroughly and respond with context.
Do you offer enterprise or team plans?
Not yet, but we are exploring it. Email support@careerinsurance.online with your use case and team size.